Handling Teleworker Performance and Conduct Challenges

Telework isn’t for everyone, and some employees will struggle regardless of whether they’re at home or in an office. Unacceptable performance and misconduct should never be overlooked. This class will […]

Managing a Potentially Suicidal Employee

As suicide rates rise across the country, the impact is being felt in the workplace. Learning how to correctly manage an employee’s suicidal crisis and ideations is increasingly important. Knowing […]

You Want Accountability? Avoid These Too-Common Mistakes

There is one action you can take to boost your agency’s FEVS scores, increase morale, and improve productivity, and it’s this: Do a better job holding employees accountable for performance […]

Conducting Fact-finding Investigations

Most agencies are committed to providing a work environment free of misconduct, including discrimination and harassment. It’s important to investigate misconduct at the earliest possible stage. The goal of this […]

Managing Chronic Performance and Conduct Issues

Whether it’s up-and-down roller coaster performers or repeat offenders of misconduct, chronically challenging employees eat up time, create workplace stress, and dampen productivity. This class shares the tools necessary to […]

Managing High-conflict Personalities in the Workplace

Want to reduce conflict, increase productivity, and limit absenteeism, turnover, and even removals? That’s impossible, you say. Maybe not. Participants will learn how to recognize employees with high-conflict personalities, whether it’s […]

Supervising in a Unionized Environment

Does it sometimes feel like there are different rules for employees in unions? Well, there are. And if you supervise bargaining unit employees, you need to know those rules. This […]

UnCivil Servant: The Next Level

UnCivil Servant: Holding Employees Accountable for Performance and Conduct has empowered thousands of Federal supervisors and advisers to confidently and effectively address unacceptable performance and misconduct. Now it’s time to take […]