Managing High-conflict Personalities in the Workplace
Want to reduce conflict, increase productivity, and limit absenteeism, turnover, and even removals? That’s impossible, you say. Maybe not. Participants will learn how to recognize employees with high-conflict personalities, whether it’s […]
The Supervisor’s Role in the EEO Counseling and Investigative Process
An employee requested telework as a reasonable accommodation. As the employee’s supervisor, you reviewed the request and denied it. Now the employee has claimed discrimination. What do you do next? […]
Supervising in a Unionized Environment
Does it sometimes feel like there are different rules for employees in unions? Well, there are. And if you supervise bargaining unit employees, you need to know those rules. This […]
The Performance Equation: Providing Feedback That Makes a Difference
Don’t let anxiety, frustration, or confusion prevent you from having honest performance-related discussions with your employees. Providing feedback effectively is a skill that can — and should — be developed. […]
The New Federal Workplace: Telework and Hybrid Work Challenges
With some people working remotely and others onsite, how do you ensure that you hold all employees accountable for performance – and how do you ensure that it’s done fairly? […]
UnCivil Servant: The Next Level
UnCivil Servant: Holding Employees Accountable for Performance and Conduct has empowered thousands of Federal supervisors and advisers to confidently and effectively address unacceptable performance and misconduct. Now it’s time to take […]
Effectively Managing and Communicating with Employees
This course is built upon the premise that a one-size-fits-all approach to managing others is ineffective. Learn how to understand and leverage individual differences to develop a meaningful management methodology […]
Leave-related Discipline and Medical Removals
Federal employees enjoy a wide variety of leave-related benefits. And sometimes they enjoy a little too much leave. Can you discipline, or even remove, an employee for using too much […]
Mentoring Matters
The Office of Personnel Management has been a champion of mentoring programs across the government because it sees mentors as instrumental in maximizing learning and development and improving employee retention. […]
The Supervisor’s Role in EEO
For many Federal supervisors, the EEO process is mysterious and foreboding. With this course, FELTG aims to make it less so. FELTG’s experienced instructors describe the supervisor’s role in detail […]
Developing and Defending Discipline: Holding Federal Employees Accountable
Holding Federal employees accountable for performance and conduct is easier than you might think. Too many supervisors believe that an employee’s protected activity precludes the supervisor from initiating a suspension or removal, but […]
UnCivil Servant: Holding Employees Accountable for Performance and Conduct
FELTG’s flagship course UnCivil Servant empowers Federal supervisors and advisers to confidently handle the challenges that come with supervising in the Federal workplace. It shatters misconceptions about performance and misconduct-based actions and […]