Most agencies are committed to providing a work environment free of misconduct, including discrimination and harassment. It’s important to investigate misconduct at the earliest possible stage. The goal of this […]

A successful team is one that can handle unexpected and stressful situations. How do you build that kind of resilience among your employees? This class explains the importance of mental […]

Whether it’s up-and-down roller coaster performers or repeat offenders of misconduct, chronically challenging employees eat up time, create workplace stress, and dampen productivity. This class shares the tools necessary to […]

Want to reduce conflict, increase productivity, and limit absenteeism, turnover, and even removals? That’s impossible, you say. Maybe not. Participants will learn how to recognize employees with high-conflict personalities, whether it’s […]

An employee requested telework as a reasonable accommodation. As the employee’s supervisor, you reviewed the request and denied it. Now the employee has claimed discrimination. What do you do next? […]

Does it sometimes feel like there are different rules for employees in unions? Well, there are. And if you supervise bargaining unit employees, you need to know those rules. This […]

Don’t let anxiety, frustration, or confusion prevent you from having honest performance-related discussions with your employees. Providing feedback effectively is a skill that can — and should — be developed. […]

With some people working remotely and others onsite, how do you ensure that you hold all employees accountable for performance – and how do you ensure that it’s done fairly? […]

UnCivil Servant: Holding Employees Accountable for Performance and Conduct has empowered thousands of Federal supervisors and advisers to confidently and effectively address unacceptable performance and misconduct. Now it’s time to take […]

This course is built upon the premise that a one-size-fits-all approach to managing others is ineffective. Learn how to understand and leverage individual differences to develop a meaningful management methodology […]

Federal employees enjoy a wide variety of leave-related benefits. And sometimes they enjoy a little too much leave. Can you discipline, or even remove, an employee for using too much […]

The Office of Personnel Management has been a champion of mentoring programs across the government because it sees mentors as instrumental in maximizing learning and development and improving employee retention. […]