Managing a Potentially Suicidal Employee
As suicide rates rise across the country, the impact is being felt in the workplace. Learning how to correctly manage an employee’s suicidal crisis and ideations is increasingly important. Knowing […]
You Want Accountability? Avoid These Too-Common Mistakes
There is one action you can take to boost your agency’s FEVS scores, increase morale, and improve productivity, and it’s this: Do a better job holding employees accountable for performance […]
Conducting Fact-finding Investigations
Most agencies are committed to providing a work environment free of misconduct, including discrimination and harassment. It’s important to investigate misconduct at the earliest possible stage. The goal of this […]
Driving Resilience and Mental Wellbeing in the Federal Workplace
A successful team is one that can handle unexpected and stressful situations. How do you build that kind of resilience among your employees? This class explains the importance of mental […]
Managing Chronic Performance and Conduct Issues
Whether it’s up-and-down roller coaster performers or repeat offenders of misconduct, chronically challenging employees eat up time, create workplace stress, and dampen productivity. This class shares the tools necessary to […]
Managing High-conflict Personalities in the Workplace
Want to reduce conflict, increase productivity, and limit absenteeism, turnover, and even removals? That’s impossible, you say. Maybe not. Participants will learn how to recognize employees with high-conflict personalities, whether it’s […]
The Supervisor’s Role in the EEO Counseling and Investigative Process
An employee requested telework as a reasonable accommodation. As the employee’s supervisor, you reviewed the request and denied it. Now the employee has claimed discrimination. What do you do next? […]
Supervising in a Unionized Environment
Does it sometimes feel like there are different rules for employees in unions? Well, there are. And if you supervise bargaining unit employees, you need to know those rules. This […]
The Performance Equation: Providing Feedback That Makes a Difference
Don’t let anxiety, frustration, or confusion prevent you from having honest performance-related discussions with your employees. Providing feedback effectively is a skill that can — and should — be developed. […]
The New Federal Workplace: Telework and Hybrid Work Challenges
With some people working remotely and others onsite, how do you ensure that you hold all employees accountable for performance – and how do you ensure that it’s done fairly? […]
UnCivil Servant: The Next Level
UnCivil Servant: Holding Employees Accountable for Performance and Conduct has empowered thousands of Federal supervisors and advisers to confidently and effectively address unacceptable performance and misconduct. Now it’s time to take […]
Effectively Managing and Communicating with Employees
This course is built upon the premise that a one-size-fits-all approach to managing others is ineffective. Learn how to understand and leverage individual differences to develop a meaningful management methodology […]