If you’re not using the Douglas factor analysis to figure out an appropriate penalty for a misbehaving employee, then you’re doing it wrong. A scan of MSPB cases reveals how regularly Federal supervisors fail to understand these factors, and how that lack of understanding may sink the agency’s case. FELTG will explain the importance of the Douglas factors, using […]

Telework isn’t for everyone, and some employees will struggle regardless of whether they’re at home or in an office. Unacceptable performance and misconduct should never be overlooked. This class will address and provide guidance on handling employee conduct and performance issues for those who work from home. It’s imperative to agency mission that you use […]

As suicide rates rise across the country, the impact is being felt in the workplace. Learning how to correctly manage an employee’s suicidal crisis and ideations is increasingly important. Knowing what to do, and when, might save an employee’s life. This training provides an overview of suicidal ideation in this country and, more specifically, the […]

There is one action you can take to boost your agency’s FEVS scores, increase morale, and improve productivity, and it’s this: Do a better job holding employees accountable for performance and conduct. Almost 60% of Federal employees think their supervisors do not do enough to hold unacceptable performers accountable. Myths about the inability to discipline […]

Most agencies are committed to providing a work environment free of misconduct, including discrimination and harassment. It’s important to investigate misconduct at the earliest possible stage. The goal of this training is to show you how to put corrective action in place before the conduct rises to level of violating workplace laws. Hone your interviewing […]

A successful team is one that can handle unexpected and stressful situations. How do you build that kind of resilience among your employees? This class explains the importance of mental wellbeing in the workplace as well as how to manage toxic and other difficult employees who derail team success. Learning objectives Understand mental well-being in […]

Whether it’s up-and-down roller coaster performers or repeat offenders of misconduct, chronically challenging employees eat up time, create workplace stress, and dampen productivity. This class shares the tools necessary to address performance issues and lays the groundwork for effective discipline and performance-based actions. Attendees will leave with the confidence to swiftly address issues caused by […]

Want to reduce conflict, increase productivity, and limit absenteeism, turnover, and even removals? That’s impossible, you say. Maybe not. Participants will learn how to recognize employees with high-conflict personalities, whether it’s individuals who blame their peers for mistakes, tend to think in all or nothing terms, or display intense emotions. But spotting the issue isn’t the […]

An employee requested telework as a reasonable accommodation. As the employee’s supervisor, you reviewed the request and denied it. Now the employee has claimed discrimination. What do you do next? This class will discuss the aforementioned scenario and several others, as we explain the supervisor’s role in the EEO counseling and investigative processes. Learning objectives […]

Does it sometimes feel like there are different rules for employees in unions? Well, there are. And if you supervise bargaining unit employees, you need to know those rules. This course will explain those specifics and provide Federal supervisors with information about working with Federal labor unions. This interactive and engaging course provides a road […]

Don’t let anxiety, frustration, or confusion prevent you from having honest performance-related discussions with your employees. Providing feedback effectively is a skill that can — and should — be developed. This training session will equip participants with the necessary tools to nurture a culture of candor that will lead to healthy and actionable feedback. You’ll […]

With some people working remotely and others onsite, how do you ensure that you hold all employees accountable for performance – and how do you ensure that it’s done fairly? And how do you handle the increasing number of requests to telework, especially those citing the request as an accommodation for a disability? This class […]